Privacy Policy onne88 —
Your Data Security, Our Responsibility

Onne88 collects various categories of information based on your interactions with our platform. Generally, this information falls into three main categories:

Information you provide directly:

• Full name, date of birth, identity card or passport number upon account registration.
• Email address, phone number, and residential address.
• Bank account or digital wallet details registered for deposit and withdrawal purposes.
• Identity verification (KYC) documents such as a copy of your ID, bank statement, or utility bill when required.
• Information you share when contacting our customer support team.

Information collected automatically:

• IP address, browser type and version, and your device's operating system.
• Usage pattern data including pages visited, session duration, games played, and login frequency.
• Cookie and similar tracking technology information to enhance the user experience.
• General location data based on your IP address.

Information from third parties:

• Identity verification from an approved KYC service provider.
• Transaction information from registered and authorised payment processors.
• Compliance data from relevant anti-money laundering agencies.

Every piece of information we collect has a clear and controlled purpose. onne88 uses your data solely for the following purposes:

Onne88 does not use your data for any purpose beyond the list above without informing you in advance and obtaining appropriate consent where required by law.

Your data security is onne88's absolute priority. We implement multiple layers of technical and organisational protection to ensure your information remains secure at all times:

• 256-bit SSL encryption: All data transmitted between your browser and onne88 servers is encrypted using 256-bit SSL encryption, equivalent to international banking standards.
• Segmented storage: Personal data, financial data, and login data are stored in separate systems with strict access controls.
• Real-time monitoring: The onne88 security system monitors for abnormal activity 24 hours a day, 7 days a week, and responds automatically to detected threats.
• Internal access controls: Only authorised staff with a legitimate business need are permitted to access member data, and every access is logged for audit purposes.
• Regular backups: Data is regularly backed up to separate data centres to ensure service continuity and prevent data loss.

Your data is retained for as long as your account is active. After account closure, onne88 retains necessary records to fulfil legal and regulatory obligations for the minimum period required by law, after which the data is securely deleted.

Onne88 does not sell, rent, or trade your personal information to any third party for their marketing purposes. Full stop. No exceptions.

However, there are limited situations where onne88 needs to share your data with trusted parties:

• Payment processor: Transaction information is shared with payment service providers such as DuitNow, FPX, Touch 'n Go eWallet, and Boost solely to process your financial transactions.
• KYC provider: Identity verification data is shared with licensed KYC partners to meet regulatory compliance requirements.
• Legal authorities: onne88 is obligated to disclose required information to the relevant authorities when ordered by a court or applicable law.
• Technical service provider: Technical partners who maintain the onne88 platform infrastructure may access data within the limited scope required for their tasks, and are subject to strict confidentiality agreements.

Every third party working with onne88 is required to sign a data protection agreement ensuring they handle your information to the same standards we uphold.

Onne88 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Saving your preferences such as language and display settings to provide a more personalised experience.
• Analytics Cookies: Helping us understand how members use the platform so we can continue making improvements. This data is processed anonymously.
• Performance Cookies: Used to monitor platform speed and performance to ensure a smooth experience for all members.

You can manage your cookie settings through your browser options. However, disabling essential cookies may affect certain features of the onne88 platform.

As an onne88 member and owner of your personal data, you have the following rights, which we fully respect:

• Right of Access: You have the right to request a copy of all personal information we hold about you.
• Right to Rectification: You have the right to request corrections to inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you have the right to request deletion of your data, subject to legal retention obligations.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain circumstances.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another platform.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: You may withdraw consent previously given at any time without affecting the validity of prior processing.

To exercise any of the rights above, please contact the onne88 support team via live chat or email. We will handle your request within 30 calendar days.

By registering an onne88 account, you may opt in to receive marketing communications such as exclusive promotional offers, the latest bonuses, and new game updates via email or SMS.

We fully respect your choices:

• You may unsubscribe from marketing communications at any time via the "unsubscribe" link in any email we send.
• You may also update your communication preferences through your account settings or by contacting our customer support.
• Even if you opt out of marketing communications, we will still send you important account-related notifications such as transaction confirmations and security alerts.

Onne88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. When significant changes occur, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the onne88 platform homepage for at least 14 days.
• Sending email notifications to registered members if the changes directly affect their privacy rights.

Your continued use of the onne88 platform after the effective date of any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how onne88 handles your personal data, do not hesitate to contact us. The onne88 Data Protection Officer team is ready to assist you.

How to reach us:

• Live Chat: Available 24/7 via the live chat button at the bottom-right corner of the onne88 platform. Average response time is under 5 minutes.
• Email: Send your privacy enquiry to the onne88 support email address. We aim to respond within 2 business days.
• FAQ Page: Review FAQ page for instant answers to frequently asked questions.